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Bask’s Platinum membership is a complete package of preventative maintenance, strong security, and unlimited support. For $34.99 a month (plus a one-time setup fee), you’ll receive free computer fixes with unlimited 24/7 access to our Technology Advisors.
What do you receive with a Bask Platinum membership?
The Bask Connect client connects you to a Technology Advisor with a single mouse click–no need to call in or visit our website first. You can chat with us any time of day, any day of the week (even holidays!), to get answers for your computer quandaries and immediate help if something goes wrong. And with a Platinum membership, even the most complex computer problems will always be solved for free.
Now, more than ever, it’s important to protect your personal identity. Bask Total Protection is a safeguard against identity theft, fraud, and unauthorized access to your information. We monitor thousands of websites and other data sources for illegal access to your data, including selling or trading. If you do fall victim, you’re covered with restoration insurance and your own Identity Restoration specialist who will do all the heavy lifting in order to clear your name. Quickly cancel and replace credit, debit, and ATM cards if your wallet is lost or stolen. Never be caught without an action plan against security breaches or identity theft again!
Your Platinum membership includes Bask Data Backup, powered by MozyPro. You also receive the Bask Security Suite, powered by Trend Micro’s award-winning Titanium Antivirus. Together, these strong services will protect your computer against viruses, spyware, and data loss for as long as your membership is active. Our Technology Advisors will gladly teach you how to get the most from them, so call any time with questions!
Your Platinum membership includes regularly scheduled, proactive computer maintenance sessions called 90-Day TuneUps. During each tune-up service, a Technology Advisor will scan your computer for viruses, malware, registry errors, and any unnecessary clutter that might cause your computer to run slower than it should. Your Technology Advisor will optimize your computer’s performance right before your eyes and address any issues you might have.
Platinum memberships can be expanded to cover more than one computer. Second and third computers can be added to your subscription for $19.99 each. Additional computers follow the same pattern: a fourth computer would be $34.99, the fifth and sixth would be $19.99 each, and so on.
There is a $150 early termination fee for canceling a Platinum membership within the first year. However, you can choose to pause your membership if you’re going to be away from your computer for an extended period of time. Pausing your membership means you’ll avoid having to pay the setup fee again when you return, and your Bask services can resume immediately.
If you have any questions about Bask memberships, please call 1 (866) 515-4865 and talk to one of our friendly Technology Advisors. We’re happy to address all concerns and help you choose the best membership level for your technology.