Bask provides support for computers, tablets, smartphones, routers, printers, and any other device that can connect to the internet. We combine secure remote technology support with proactive maintenance, award-winning virus protection, and online backup software.
Bask does more than just fix and protect your technology. We are dedicated to helping our members feel confident in the digital age. We avoid using technical jargon to decrease confusion and frustration. Tech coaching is included in all our memberships. When other companies focus on supporting technology, Bask focuses on supporting the people who use it.
Our goal is to provide the best remote computer repair around. Every Bask fix comes with a 5-day, 100% satisfaction guarantee. If you notice the same issue cropping up again within 5 days, give us a call. We'll fix it again for no extra cost and our 5-day guarantee will start over.
You no longer have to haul your technology to a store and wait for days, or even weeks, for it to be repaired. Bask provides tech support via the internet. You can remain in the comfort of your own home and have your computer, phone, or tablet fixed at a time that is convenient for you.
Bask provides 24/7 support and assistance. You won’t have to plan your day around when to drop off and pick up your computer. We’ll work around your schedule to provide the support you need.
Other tech support companies offer to send a technician to your home for your convenience as well. No one likes waiting for the cable guy, why would you want to wait for a technician? They can be hours late or sometimes not show up at all. For safety reasons, many people are uncomfortable inviting someone they don’t know into their home.
With Bask’s tech support, there is no travel involved so you don’t have to worry about us being late. Since we resolve your technology problems over the internet, there is no discomfort of having a stranger in your home.
Our memberships include services and software to help protect our members from scams. Every member receives top-rated antivirus software to prevent any viruses or malware from being accidentally downloaded. Bask also offers identity protection services through IdentiyForce.
Bask provides a Generations Card for additional security. This personalized identification card allows our members to verify that a trusted Bask Tech Advisor is contacting them to work on their computer or device.
Our members know to ask for verification before granting permission for anyone to access their computer. They can be confident they are avoiding scams while getting the assistance and support they need.
Bask doesn’t charge hourly for working on your computer. We offer flat rates for all our work so you know exactly what it will cost before any work is performed.
Our memberships include unlimited tech support. There is no extra charge for any work Bask performs on members' computers. It’s all included in the price of the membership.
Remote support is cost efficient and effective. We can offer lower prices for the same work provided in a store.